In today’s business environment, many companies have access to various media wherein they can extoll their virtues. On billboards, television commercials, radio spots, and other media platforms, we see companies claiming superior goods and services, but how do we know the truth? Are they saying what consumers want to hear, or are they speaking with integrity? For Excel Packaging, quality is not an advertising gimmick—it is the solid foundation upon which our business is built.
Excel Packaging understands that we must earn the quality label every day. Since its 1991 inception, Excel has continually strived for excellence in the flexible packaging industry. With multiple industry certifications and robust internal processes that ensure ongoing improvement, Excel Packaging exemplifies the true definition of quality.
One of the most recognized quality certifications is the ISO 9001:2008 Quality Management Systems standard. To achieve this certification, businesses must have functional systems in place to meet customer and regulatory requirements and they must implement successful continuous improvement processes. Maintaining the ISO 9001 certification since 2001, Excel Packaging exceeds those requirements: all members of our team are fully trained in the ISO standard and its importance in the Excel quality processes.
In addition to meeting this standard, Excel Packaging has also earned the FSSC 22000 Food Safety System Certification, which requires that organizations effectively manage their food safety responsibilities. The strict guidelines of the FSSC 22000 even surpass the Global Food Safety Initiative (GFSI) standard that many national brands require. Excel Packaging’s premium flexible packaging solutions are often used for food products, and it is critical that foods are packaged and transported safely. The FSSC 22000 certification team at Excel Packaging takes this responsibility very seriously.
Beyond achieving globally recognized quality certifications, Excel Packaging utilizes robust internal processes to maintain an even higher quality standard. All product issues, whether observed by employees or customers, are recorded on the Non-Conforming Materials Report (NCMR) and are resolved with urgency and an effort to prevent repeat issues. The Corrective and Preventative Actions (CAPA) list documents potential and existing issues, how they have been rectified and how they will be prevented in the future. Implementation of the NCMR process and the CAPA process is essential to ensuring continual improvement at Excel Packaging.
Excel also uses the Plan-Do-Check-Adjust (PDCA) process and the 8D problem solving methodology to maintain a high standard of quality. We attack problems head-on using these processes, which were initially developed in the auto industry. In addition, we use Kaizen events to get together to continually improve processes. By applying these LEAN principles, Excel Packaging continues to make strides in product improvement and process efficiency. These tactics identify problem and solution areas, so our company can nimbly turn learnings into improvements.
When it comes to excellence, Excel Packaging makes the claim and proves it too. With the ISO 9001:2008 and FSC22000 certifications alongside efficient internal quality processes, Excel Packaging has redefined and set a new standard for quality.
Ready to learn more about Excel Packaging and our flexible packaging solutions? Visit us online and contact our team of packaging experts today at ExcelPackaging.com.